No More Lines!

With In2Q, a line of customers waiting is a thing of the past. Allowing those you serve to wait in comfort results in more patient and happier customers while reducing the chances of falls.

Data Analytics

Without an integrated line management system, you have no idea who is waiting, how long they have been waiting, or what service they are waiting for. In2Q’s dashboard shows you real-time wait statistics and allows you to adjust your staff’s roles to meet the needs of your customers on any given day. In2Q is truly a game changer for your organization’s efficiency.

Team Performance Insights

Because In2Q tracks a customer’s interactions with your office from beginning to end, you know exactly how long they waited, who helped them, and how long each part of the transaction took. This data can be used for performance evaluations as well as identifying areas in need of improvement across your entire team.

Pre-Verify Your Customers

In2Q offers options for your team to pre-verify customers before they enter the queue. Need to make sure a customer has the proper paperwork or identification? No problem! Getting this information verified before the customer enters the queue avoids frustrated customers who wait in line only to be told they are missing a key piece of information or document.