Property Tax/CAMA Services

Our web-based CAMA system covers all aspects of the property tax life cycle. From automated deed retrieval through final disbursements and everything in between – our solution is a true one-stop and fully integrated CAMA system. Real-time in-the-field appraisal tools, online assessments, and our brand new business personal property tax portal are just a few key features that make us unique and a great fit for our partners. Let our team of industry experts show you how we can help your office leverage technology to seamlessly navigate all the challenges you and your team face daily.

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One Truly Integrated CAMA Solution

Gone are the days of having to use separate software applications for mapping, appraisal, assessment, collection, and business personal property functions. Ingenuity’s integrated CAMA solution brings all these functions to a single and unified system allowing seamless work between all areas of your office. Work flows effortlessly between users ensuring that nothing falls through the cracks. A global dashboard gives administrators a single source of data and a 50,000 ft view of how everything is progressing in each office, ensuring that you stay on schedule and ahead of your annual deadlines.

Customer Support

Our support team includes a team of former county employees who have worked in the industry and understand the unique challenges you face in a way that few can. In fact, we currently have 2 former Chief Appraisers, a former field appraiser, and multiple former collection employees on our team to assist you. When you contact our support team, you are not talking to someone who has a cursory knowledge of the issue you are trying to address. Instead, you are speaking to an industry veteran and likely someone who has literally been in your seat that is equipped to help you find a quick and accurate solution.

Automated Deed Processing

Ingenuity’s CAMA system allows your mapping team the ability to automate the action of pulling the previous day’s recorded documents from your probate office. The time saved on data entry (and related mistakes) alone will vastly improve office efficiency. With a few more clicks, your mappers tasks are completed. Finally, with our workflow automation, the next business unit is notified that a mapping change needs to be worked.

Tax Billing & Collections Module

User-friendly, easy to navigate, feature rich, quick, and efficient, our strategically integrated Collections Module is all of this and more. With the Ingenuity CAMA system, you are in control of bill management and payments, including integrated credit card processing and property information management. You can track all property history, billing, and collection payment data, which simplifies reporting and distribution management. All of the collections data naturally flows seamlessly to our reporting and accounting system allowing you to easily manage all of your reconciliation and disbursement activities.

Simplified Assessment Processing

With Ingenuity’s user-friendly and industry-leading assessment function, your team members can quickly and efficiently process assessments and all types of exemptions whether the customer comes into the office or decides to file their paperwork online. Our workflow-based dashboard allows for easy tracking of remaining items as well as items already processed by your team. Customers are automatically notified if their application was processed and approved or if additional information is needed to complete their application.

On-site Training and Go-Live

We believe in the power of connection that can only be achieved with face-to-face interaction. That’s why, even in the age of Zoom, our kickoff meetings, initial training, and implementations are all conducted at your office with our team of support experts. Some would call this an “old school” approach, but the relationships that we forge with you and your team are as important as the software solutions we offer. We just do not believe that this type of connection can be developed through a web camera.

Reporting and Accounting

Our full and complete reporting and accounting solution ensures that all of the revenue collected by your office is accurately accounted for and disbursed. From daily deposit reports, cashbook functions, end-of-month reports and bank reconciliation, we have everything your office needs to complete all necessary accounting functions. Since all these functions are built into the application, you don’t have to rely on any third-party tools or data exports to reconcile. Better still, most of these functions can be accomplished in a single click! Our reports were written in concert with former Examiners of Public Accounts to ensure accuracy and compliance with all applicable minimum standards.

Business Personal Property (BPP) Module

With our all-inclusive BPP Module, handling classifications, depreciation schedules and reporting personal property has never been easier to manage. Gone are the days of manually tracking and working each phase of BPP including, asset movement, returns and compliance. Our BPP Module makes sure your team is equipped to make quick decisions, efficient in their workloads and able to spend their time on more valuable tasks. In addition to these tools, we also offer a fully-integrated online return tool that provides an easy alternative for your customers to file their annual returns online. This includes tracking asset disposal information and asset listing upload functions.

Line Management with In2Q

We offer a completely integrated version of our In2Q Line Management System for our Property Tax and CAMA modules. In2Q allows your staff or constituents to use a kiosk (or computer) to enter your queue and wait for their number to be called instead of having to stand in line. In2Q’s matching algorithm finds the best and next available clerk to process their transaction and offers a set of management tools for you to see who is waiting, how long they have been waiting, and how each member of your staff is performing.